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Family Services Administrator

Administration & Support Services

Company Overview: West Laurel Hill Cemetery was founded in 1869 and has since served the Philadelphia region as a premier cemetery and crematory. We have proudly served families for the past 150 years. West Laurel Hill is more than just a Cemetery and Funeral Home, though. It is also an arboretum, an outdoor sculpture garden, and a historical and cultural text that tells the stories of 19th, 20th and 21st century Philadelphia and the people who lived there.
225 Belmont Avenue
Bala Cynwyd, PA 19004

Job Description:

Historic West Laurel Hill Cemetery has an exciting opportunity for a full-time Family Services Administrator to support our busy Family Services/Marketing/Sales department.

This individual will be responsible for providing overall administrative support to the Family Services Department. Primary responsibilities include coordinating services, facility rentals, and work orders; assisting with events and marketing support; providing customer service for visitors as needed; providing backup to the receptionist; performing research as needed, running reports and ordering supplies; and coordinating set-up for monthly staff meetings.

Job Requirements:

A Bachelor’s degree is preferred plus a minimum of two years administrative/customer service experience.  The ideal candidate should enjoy a fast-pace environment and interfacing with the public, be self-motivated and customer service oriented; have strong organizational and time management skills; excellent interpersonal as well as written and oral communication skills; able to work independently and as part of a team; ability to manage multiple projects; and strong computer skills to include proficiency in Adobe and Microsoft Office 365. Background or interest in history a plus.

To Apply for this position:

Please send resume and cover letter to: West Laurel Hill Cemetery, HR Dept., 215 Belmont Avenue, Bala Cynwyd, PA 19004 or email:

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