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UnitedHealthCare "How a virtual assistant is helping to improve the member experience"

Published Tuesday, May 24, 2022 8:30 am

“We want to help that member at significant points in their journey to improve health outcomes — and, when possible, reduce costs for the individual, their employer and the health system more broadly,” Nia’be Mitchell, vice president of member experience and implementation at UnitedHealthcare said. 

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