Initial SEPTA Service Plan in Response to I-95 Collapse

The collapse of I-95 in Philadelphia will have a tremendous impact on the region’s transportation network, and SEPTA is committed to working with City, state and federal officials to support travel through the City and region.  Pennsylvania Governor Josh Shapiro, Philadelphia Mayor Jim Kenney, PennDOT Secretary Mike Carroll and PEMA Director Randy Padfield held a press conference Sunday afternoon at the site and SEPTA GM and CEO Leslie Richards joined them to provide an update on SEPTA service.

SEPTA operations personnel have put in place a service plan to support immediate transportation needs over the next 24-to-48 hours, and staff is evaluating options for a longer-term service plan that will be needed for the lengthy repairs ahead.

SEPTA is encouraging customers to monitor the SEPTA website – www.septa.org, SEPTA social media accounts, the official SEPTA App and local media for real time service information and updates before traveling.

Customers traveling on Monday, June 12, are advised of the following:

Regional Rail

• SEPTA will increase capacity on the Trenton, West Trenton and Fox Chase Regional Rail Lines by adding rail cars to scheduled peak service trains.

• Regional Rail trains are currently operating with 25% open seats, and the addition of rail cars will provide enhanced capacity to accommodate new commuters.
• Parking continues to be free at Regional Rail Stations and we will be deploying operations personnel and ambassadors to assist customers
• Philadelphia Parking Authority parking lots near SEPTA stations will also be free

• The long-term service plan is still being developed but will include added service on the Trenton Line.  We will be working with our partners at Amtrak to slot service.

• Increased service on the Trenton Line may require SEPTA to adjust or truncate service on other lines and we ask for our customers’ patience during this emergency.

Market-Frankford Line

• Service will operate with two additional reserve trains to support higher ridership
• Trains will operate every 6 minutes
• Parking (500 spaces) continues to be free at Frankford Transportation Center

Customer Service

SEPTA will be repositioning police and maintenance personnel to support this effort, and we will have operations staff and ambassadors out to assist customers with travel.  The SEPTA Customer Service Call Center will open early tomorrow morning at 6:00 AM. Representatives will be available by phone at (215) 580-7800.

This emergency will impact transportation across our region – not just at the site of the collapse – and SEPTA is asking for everyone’s patience as we navigate this together.